Shipping, Cancellations, Returns & Refunds
Shipping:
- Orders will be shipped within 48 hours of receiving payment to the shipping address provided.
- Shipping is to US Addresses only. No international orders.
- Shipping is done via USPS first class mail
- Shipping rates are calculated by your location and order quantity and will be displayed on your checkout screen
- Tracking will be provided by request only. Email bryan@perform-360.com for tracking information.
- You may elect to pick-up your order at our location by selecting the “Pick-up order” option at checkout.
Cancellations:
- Should you need to cancel your order, you can do so up until the item has been shipped.
- If the item(s) have already been shipped, refer to our return policy below
- You will be entitled to a full refund if item is cancelled before shipment
Returns:
- You have 30 days from the order date to return your items for a full refund. Email bryan@perform-360.com for return and refund instructions. We’ll issue a refund within 48 hours of receiving the returned item as long as it is undamaged.
- You are responsible for shipping the item back to us
Refunds:
- Refunds will be processed within 48 hours of cancellation
- Refunds will be processed within 48 hours of receiving a returned item
- Email bryan@perform-360.com for refunds